AI Automation & Agents
Hand the repetitive work to systems that don't get tired.
If your team spends hours answering the same questions, copying data between tools or chasing routine follow-ups, that work can be automated. I design and build AI agents and workflows that handle the routine, while people keep control of the decisions that matter.
Who it's for
Admissions, support, sales and operations teams in schools, non-profits and businesses, especially those handling high volumes of email, chat or WhatsApp enquiries.
What you get
- AI email agents that draft or send replies grounded in your own information
- WhatsApp sales agents and web or portal chatbots, with a live dashboard so your team can step in
- Retrieval (RAG) over your documents, so answers stay accurate and current
- n8n workflows connecting your forms, inboxes, spreadsheets and CRM
- Admin tools for your team to review and correct the AI
- Documentation, a go-live plan and a handover session
How it works
- 1
Map the workflow as it runs today.
- 2
Decide what to automate and what stays human.
- 3
Build a pilot on real, anonymised examples.
- 4
Measure the results with your team.
- 5
Roll out, monitor and improve.
Related work
- AI & Automation
- DevOps & Infrastructure
- Web Development
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- AI & Automation
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Admissions email AI agent
An AI agent that helps an admissions team answer applicant emails faster and more consistently.
- AI & Automation
- DevOps & Infrastructure
- Web Development
Learner onboarding chatbot
A retrieval-based chatbot inside the student portal that answers new learners' questions instantly.
- AI & Automation
WhatsApp AI automation programme
Learner and applicant conversations on WhatsApp, handled by an AI assistant delivered through a specialist vendor.